Office of Student Accounts
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Office of Student Accounts

Contact Information
Office Hours: Monday – Friday, 8:30 AM – 4:30 PM
716-839-8213
student_accounts@daemen.edu
4380 Main Street, Amherst, NY 14226
Duns Scotus Building, Room 112
Daemen Email
Please check your Daemen email address regularly, as all correspondence from our office is sent to Daemen email addresses only. This email address is where you will receive announcements regarding your bill, the tuition due date, and any other messaging that pertains to your student account.
Payment Options
  • Checks or money orders made payable to Daemen University can be mailed to our office at the address above
  • Online payments using a checking or savings account (no service fee will be charged to your account)
  • Online payments using a MasterCard, Visa, Discover, or American Express credit card at (2.85% - 3.15% service fee will be charged to your account)
  • Payments are not accepted by phone
Payment Plans
Payment plans can be set up by the student online within the designated payment plan setup time frame for each semester. This will occur before the billing due date for the semester.
  • There is a $40 setup fee attached to all payment plan options
  • There is a $25 nonrefundable late fee assessed by TouchNet and attached to all installments that are 6 days or more past due
  • Installments can be scheduled to be automatically paid on dates earlier than their due dates on the payment plan if you so choose
  • Students can make additional payments outside of the payment plan in order to lower the amounts of the remaining installments
Typically, there will be a 2-month payment plan option and a 4-month payment plan option for each semester. This means that after the setup fee of $40 has been added to the total balance owed, that balance will then be spread over either 2 months or 4 months.

To set up a payment plan online, students can follow these steps:
  1. On the Student Finance page Click Continue to Account Info/Payment Center.
  2. Click Enroll in Payment Plan
Tuition liability
If a student drops a course within the add/drop period, they will not be liable to pay the tuition for that course. If a student drops a course within the weeks following the add/drop period, the amount of tuition that the student is liable to pay increases as time goes on.
  • During add/drop period = 0% tuition liability
  • Week one after add/drop period = 20% tuition liability
  • Week two after add/drop period = 40% tuition liability
  • Week three after add/drop period = 60% tuition liability
  • Week four after add/drop period and beyond = 100% tuition liability
Refunds
Refunds are issued to students when all of the following criteria have been met:
  • The student has a credit balance on their account
  • The student has completed 60% of the term
  • All financial aid and loan funds have been received by Daemen
There is no need to request a refund from the Office of Student Accounts. If a student is eligible for a refund, it will be processed and an email will be sent to the student’s Daemen email address.
Late Fees
A $100 late fee will be added to accounts with balances that are 14 days or more past due.
Policies/Consents
The first time you sign in, the following notices will be brought to your attention:
  • Mandatory Refund Policy
  • Electronic Authorization
In addition to these, at the beginning of each semester, the following notices will be brought to your attention:
  • Daemen University Promissory Note for the current semester
  • All Access Book Rental Program for the current semester
You will need to acknowledge each of these and consent to the disclosures before you are able to move on and view your billing information.
Paperless Bills
As our office is paperless, students will not receive a paper bill in the mail. Billing is exclusively online through the Daemen Self Service student account. Bills are typically available to view and pay about 4 weeks prior to the start of each semester, so long as students are registered for the semester. Due dates are typically about 2 weeks prior to the start of each semester. Email notifications are sent to students’ Daemen email addresses once bills are available for each term. You can view your statement, make a payment, set up a payment plan, set up a refund profile, and more by accessing your student account in the TouchNet account center.

On the Student Finance page Click Continue to Account Info/Payment Center.
Authorized Users
Students can add authorized users to their account. This allows a parent, family member, or other trusted person access to the student’s billing account. The authorized user can then view billing statements, make payments, or set up payment plans on the student’s behalf.

Authorized users do not have access to students’ stored payment methods, academic records, or other personal information.

To add an authorized user to your account, follow these steps:
  1. On the Student Finance page Click Continue to Account Info/Payment Center.
  2. Click My Profile at the top of the page
  3. Click Authorized Users
  4. Click the Add Authorized User tab
  5. Fill in the authorized user’s email address and click yes or no on all of the questions below
  6. Click Continue
  7. The authorized user(s) that you add will then receive an email to set up their profile and password. Please have them check for this email as soon as possible after you have added them, as the temporary password that is provided will expire after 24 hours. If the authorized user does not see the email in their inbox, please have them check their email spam folder.
Tuition Pricing Guides
Tuition pricing varies based on which program students are enrolled in, and it can also vary based on which semester students begin in their program. Pricing guides for each of the programs can be found on their pages at these links:
Additional Resources
If you need assistance with any of the following, please contact the appropriate office: