Technology Support

Technology Support

Technical Support
Allen Luxenberg
Branch Technical Support Coordinator
Phone: (718) 218-4386
Hours of Operation
Available for Phone/Remote Support:
Sunday 1PM-9PM
Monday 1PM-9PM
Tuesday 1PM-9PM
Wednesday 1PM-9PM
Thursday 1PM-9PM
Branch Campus Hours: (3815 13th Ave, Brooklyn, NY 11218):
Monday 1PM-5PM
Wednesday 6PM-9PM

"How Do I?"

Visit Daemen's online knowledge base to troubleshoot common technical issues.

IT Helpdesk

To create a ticket, visit the online ticketing system.

Computer Requirements for Online Courses

Visit Daemen's online knowledge base for information about technical requirements and basic computer proficiency requirements to be successful in online courses.

S.M.A.R.T. Squad

The Daemen College S.M.A.R.T. Squad Help Desk is here to help all students with technology. If you don’t know who to ask or what to do with technical issues, contact the S.M.A.R.T. Squad Help desk!

The S.M.A.R.T. Squad is a student staffed help desk trained and mentored by the Office of Information Technology to diagnose and remedy problems for personally owned student, faculty, and staff computers.

Student ID Card Creation

Microsoft Office 365

Daemen College has partnered with Okta Inc. to provide access to Microsoft Office 365. You will be redirected to their website and need to provide your Daemen username and password.

Zoom Video Conferencing

Set-up Instructions