Technology Support
Technical Support
Allen Luxenberg
Branch Technical Support Coordinator
Email: aluxenbe@daemen.edu
Phone: (718) 218-4386
Branch Technical Support Coordinator
Email: aluxenbe@daemen.edu
Phone: (718) 218-4386
Hours of Operation
Available for Phone/Remote Support:
| Sunday | 1PM-9PM |
| Monday | 1PM-9PM |
| Tuesday | 1PM-9PM |
| Wednesday | 1PM-9PM |
| Thursday | 1PM-9PM |
Branch Campus Hours: (3815 13th Ave, Brooklyn, NY 11218):
| Monday | 1PM-5PM |
| Wednesday | 6PM-9PM |
"How Do I?"
Visit Daemen's online knowledge base to troubleshoot common technical issues.
IT Helpdesk
To create a ticket, visit the online ticketing system.
Computer Requirements for Online Courses
Visit Daemen's online knowledge base for information about technical requirements and basic computer proficiency requirements to be successful in online courses.
S.M.A.R.T. Squad
The Daemen College S.M.A.R.T. Squad Help Desk is here to help all students with technology. If you don’t know who to ask or what to do with technical issues, contact the S.M.A.R.T. Squad Help desk!
The S.M.A.R.T. Squad is a student staffed help desk trained and mentored by the Office of Information Technology to diagnose and remedy problems for personally owned student, faculty, and staff computers.
Contact:- Email: smart.squad@daemen.edu
- Phone: (716) 566-7865
Student ID Card Creation
Software
Microsoft Office 365
Daemen College has partnered with Okta Inc. to provide access to Microsoft Office 365. You will be redirected to their website and need to provide your Daemen username and password.
Set-up Instructions
Zoom Video Conferencing
